1.
The effect of hotel star rating on service tipping strategy and performance of hotels in Kenya. Editon Cons. J. Bus. Manag. Stud. [Internet]. 2021 Sep. 15 [cited 2026 Sep. 22];3(1):109-24. Available from: https://system.rowadvocates.co.ke/index.php/ECJBMS/article/view/261